12 month for host machine, Lifelong Maintenance Service
2. Once the machine have any malfunction during the operation, how to do?
Please rest assure if you met such problem, because KES has a professional after-sale service team which can reach you immediately and solve the machine’s problem within 1-3 days.
3.If the machines broken during the shipment, how to do?
Generally there will be transportation insurance in the shipment, once there is any damage during the transportation, KES will help you to solve the claims with the insurance companies to collect your money back in time.
Over this year manufacturer -SANWEI can always keep you ahead of beauty device in this filed, SANWEI has it’s own research&planing department, sales and after sales department ,can offer the professional technology support at the first time. We are one of the most loading&reliable manufacturers in China, we have a professional team integrating with options, machinery and electricity, that keep us ahead of this filed. With the customer business philosophy and the purpose science and technology first, ensure high quality and cost effective products for customers, which makes us gain lots of customer over the word, SANWEI company working hard at all the times, is to become a famous international OEM/ODM manufacturer aesthetic&beauty equipment in the word.
1. What is the Payment Terms?
Re: T/T Paypal Western Union
2. How do you delivery the machine?
Re: By door to door service, say DHL,UPS,TNT,FEDEX,etc ,Or air cargo
3. What about the delivery?
Re: About 14 working days.
4. What’s your warranty?
Re: 12 months for host machine.
5. Do you offer clinical training?
Re: Yes .Welcome to our company for free and professional training. Or we can send you video, if you have any understanding you can tell us we will tell you how to do it.
6. Do you offer OEM/ODM service?
Re: Yes .Welcome to contact us for more details.
7. You are factory or trade company ?
Re: We are factory.
8. What is this minimum order quantity?
Orders for in-stock merchandise placed on weekdays before 1pm EST are usually processed within one business day for shipment. Sanwei group cannot guarantee any specific processing time, and processing times may vary in the event of natural disaster, inclement weather or peak periods.
Certain destinations are only serviced by select shipping methods. Depending on the shipping address you specify, you will only be offered shipping method options that are valid for that address type.